NORDIC TELECOM

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General information: 

NORDIC TELECOM offers an easy way to enhance customer service and contact handling with Smart Inbound Solution as a SaaS/API for communication channels.

Our customer companies saves valuable time for the employees. Smart Inbound reporting and analysis, the company management will know the level of customer service and also the customers satisfaction increases significantly with enhanced customer service. Increased customers satisfaction means sales revenues growth.  

THE SMART INBOUND SOLUTION is the most advanced, unique and easy-to-use, multi channel inbound communications reachability & call management solution.

  • 20-30% of daily customer contacts are not properly handled​​

With SIS, all your customer contacts are taken care of and ​you do not miss any customers, daily business or sales Similarly your customer satisfaction is improved.

  • On average, reaching all potential inbound customers, our solution increases the sales volume by 10-20%

BENEFITS

​Enhances Customer Service 

Boosts Business Growth

Success Reporting System

Increases Customer Loyalty

SOLUTION

Fast Deployment SaaS Solution withou any HardWare

​API Integration for Any 3rd Party Services & Solutions (ERP/CRM)

Easy Integration, Fast Deployment & Solid Scalability ​without any Pre-Invoicing

Company information: 
Company type: 
Startup
Industry: 
IT - SaaS, IT - Software Development, IT - Telecommunication
Founded when: 
Saturday, 1 August, 2009
Startup stage: 
Mature stage (being profitable)
Funding needs: 
Angel / Incubator / Public funding
Total numbers of employees: 
16
Products and Services: 
SMART INBOUN COMMUNICATION & CALL MANAGEMENT SOLUTION
Product category: 
Innovation

NORDIC TELECOM has end customers – directly or through partners – in various business segments which gain business & sales benefits as growth for revenues, by using our Smart Inbound & Call Management solution. 

By implementing the Smart Inbound Solution (SIS), customers typically can increase their revenues by 10-20% while their customer service has improved significantly. The most prominent benefits are seen by companies, which have a large number of customer contacts through different channels. 

NORDIC TELECOM offers an easy way to enhance contact handling with SIS cloud service for multiple contact channels. You´ll save valuable time of your employees. With reporting you will know the level of your customer service and you won´t lose any customer contacts. Our Smart Inbound Management Tool increases your company customer satisfaction and enhance your business with sales growth.

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