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Managed Services is an industry buzzword that has been misunderstood by many business owners. Too many variations of IT Managed Services float around, and they are confusing. We are going with the definition that outsourcing of all or part of information technology service needs, such as 24x7 operations and administration of network, security, operating systems, virtualization, malware, database, and storage to a service provider. The primary focus of managed services is to provide such services agnostically, remotely, comprehensively, and without a need for proprietary tools.