Voxtron Middle East LLC

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Voxtron Middle East LLC
Voxtron Middle East LLC, PO Box 234162, M103, RAK Building Street 12A, Al Qusais 2, Dubai
Dubai
United Arab Emirates
General information: 

Voxtron has been driving business growth for over a decade through exceptional customer experiences. At our core, we are an innovative systems integrator with a broad range of CXM platforms, including Customer Service and Engagement, Cloud Contact Center, and Customer Relationship Management, all enhanced by Cognitive and Generative AI.

Headquartered in Dubai, UAE, Voxtron is a leading provider of advanced customer experience and optimization solutions across the Middle East. We empower enterprises with fully-featured, cost-effective, high-quality customer interaction solutions enabled by our strategic partnerships with industry leaders like Enghouse Interactive, Odoo, Microsoft, and Sage. Moro Hub, our cloud partner, is a government-backed service provider operating one of the region’s top data centers. Our AI partner, Kore.ai, is a global leader in advanced AI technology. Our commitment to superior customer solutions is highlighted by our achievements as an Odoo Partner and Microsoft Gold Partner.

Our comprehensive product portfolio equips organizations to create transformative customer experiences. It includes omnichannel cloud contact centers, CRM and ERP solutions, workforce optimization suites, chatbots, conversational AI solutions, and enterprise complaint and feedback management systems. These solutions enrich customer engagement, improve business processes, optimize workflows, reduce operational costs, and drive better business outcomes.

Since 2010, Voxtron has established a strong presence in Dubai, Qatar, and India, with strategically positioned offices across these regions. With a clientele of over 250 in the Middle East, Voxtron continues to deliver best-in-class customer experience and optimization solutions.

Company information: 
Company type: 
Company
Industry: 
IT - Software Development
Founded when: 
Tuesday, 2 February, 2010
Startup stage: 
Co-Founder stage (got a team)
Total numbers of employees: 
150
Products and Services: 
Social Media Engagement Platforms & Services - Voxtron | UAE
Product category: 
Software & services

Social media engagement platforms can be a game-changer for customer service. Imagine being able to listen to what customers are saying about your brand across all social media, review sites, and even news forums – all in one place! These platforms help you connect with customers easily, gain valuable insights from their comments, and respond quickly and accurately. They even allow for automation with chatbots and API integration, making your team more productive and ensuring you're engaging with customers at the right time.

CCaaS Solution - Cloud Contact Center Software
Product category: 
Software & services

Voxtron Communication Center empowers businesses with a highly efficient, all-in-one inbound communication system that utilizes powerful inbound routing algorithms for all customer contact channels, including voice, email, IM, social media, and SMS. 

With our flexible and scalable digital customer engagement solutions, your marketing, sales, and support teams can connect with site visitors at any stage of the customer lifecycle. Additionally, the intuitive live chat and analytics cloud contact center solution enables agents to start the right conversation at the right time, thus improving lead prospects and encouraging proactive client engagement.

Enterprise Messaging Platform IRIS in UAE, Middle East
Product category: 
Software & services

IRIS offers a powerful and easy-to-use platform for businesses to send SMS messages to large numbers of customers worldwide. It's a carrier-grade solution, so you can be sure of message reliability and speed. Forget about the time and effort of individual calls - IRIS provides a cost-effective way to reach your audience on demand. There's no need to build your own system, buy hardware, or deal with telecom operators - IRIS takes care of everything. This frees you up to focus on crafting impactful SMS experiences for your customers.

CRM Software Solutions - Expert Odoo CRM & Microsoft CRM Partner
Product category: 
CRM Software

Customer relationship management (CRM) isn't just a tool, it's a philosophy for nurturing valuable connections. Imagine having all your customer interactions, from initial contact to ongoing service, meticulously organized and readily accessible. That's the power of a CRM system. It keeps your business connected to customers, streamlines processes, and ultimately boosts profits. Think of it as the secret weapon for building stronger relationships, driving sales, and achieving long-term success.

Top Odoo CRM Partner | CRM Solutions | UAE |GCC
Product category: 
CRM Software

Highly customizable open-source CRM solution that contains all the applications needed for various departments of an organization to manage complex business operations. Customer relationship management is the most crucial part of a business. A good CRM software ensures that you are in a good relationship with your existing and potential customers. Odoo CRM is a powerful browser-based software that delivers value to your business by providing insights into various business activities. Organizations can analyze these data based on multiple aspects and come up with various strategies to drive more sales.

Best Odoo ERP Partner | ERP Software Solutions | UAE |GCC
Product category: 
odoo erp services

Streamline your business with Odoo, a customizable ERP solution that integrates core functions and boosts efficiency. Odoo centralizes data, fosters collaboration, and empowers informed decisions. By tailoring the system to your specific needs, you can optimize workflows and gain comprehensive support. To unlock Odoo's full potential, combine technical expertise with a deep understanding of your business processes. This strategic approach positions you for growth, innovation, and the agility to adapt to market shifts and regulations.

Contact:

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Address information

Voxtron Middle East LLC, PO Box 234162, M103, RAK Building Street 12A, Al Qusais 2, Dubai
Dubai
United Arab Emirates
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