CRM Manager

Are you a customer centric and data-driven CRM manager with strong analytical skills and a solid CRM background? Do you have a passion for travel and want to advance further? Keep on reading then!

About GoEuro

Driven by our team of over 200 people from more than 40 different countries, GoEuro is changing the way we travel across Europe. With GoEuro you can compare and book trains, buses and flights to anywhere in Europe with one simple search, on mobile, app or desktop. By offering transparent pricing and easy booking, GoEuro makes travel planning simple, flexible and personal.

With over 500 European transportation partners across 12 countries, GoEuro is one of Europe’s fastest growing travel companies backed by 10 million monthly users and the world’s leading tech investors.

We’re currently building our CRM team and we're looking for exceptional candidates to join us and be part of our journey.

As CRM Manager at GoEuro, you will be responsible for the success of our CRM campaigns globally by:

• Optimizing our Customer Contact Strategy across multiple channels: email, sms, push, in app and deep linking notifications
• Execution of email marketing campaigns, including building and rigorously test email campaigns, verifying copy, layout, links, and dynamic content as well as assessing and addressing any spam risks
• Identifying relevant customer segments to enable targeted and individual communication
• Monitoring and continuously optimizing the performance of the channel
• Reporting to senior management regularly on the status of the activities

Your Profile

• You have already experience in CRM marketing (+ 2 years)
• Experience implementing multi-channel campaigns across email, push, in-app, SMS
• Intermediate knowledge of HTML and CSS
• Intermediate Microsoft Excel skills
• Basic knowledge of SQL is very advantageous for the position
• You want to revolutionize the travel industry
• You are very analytical, have a passion for working with numbers
• You have a strategic mindset but are keen to make things happen
• You speak English fluently; other languages are considered as a plus

Our Offer

• An office in the centre of Berlin’s thriving startup scene
• Flat hierarchies and everyday opportunities to learn, grow and develop
• A diverse team of over 40 nationalities
• Free lunches, yoga, German lessons and more
• Competitive compensation and relocation support

Are you the person, we are looking for? Then please click on the button below to submit your applicatio