Head of Reseller (San Francisco)

About Typeform

Founded circa 2012 in Barcelona, Typeform was founded by two designers: David Okuniev and Robert Muñoz. Their mission? Make online forms a little more human. Today our purpose is simple: to reinvent how brands and communities interact, so they can bring their best to every interaction.

We believe that when people bring their best to every interaction, good things happen. We also believe that the most important interaction on the web is the exchange of information, and that exchange usually happens through online forms. As technology evolves, we want to continue to help companies bring their best to their communities, so they get the data they need to grow their organizations.  Join us in making every interaction count.

Typeform is a team of over 200 people representing 30 countries. Typeform is backed by fantastic investors – General Atlantic, Index Ventures, Point Nine Capital, RTAventures, and Connect Ventures. We have offices in Barcelona, Spain and in San Francisco, United States. 

About the team

The Head of Reseller is based in San Francisco, as is the majority of the sales team. Reporting to the Global Head of Business Development, you will be working closely with the product marketing & brand departments to launch and optimize a successful reseller program for identified marketing agencies. 

About the Role 

The Head of Reseller will work with the Reseller team to scale new growth in our agency program and as well as be accountable for team metrics and goals. They will coach and manage the professional developement of their team. Additionally, they will work with product marketing to identify the ideal agency profile and find opportunities to enable the reseller team to make reselling Typeform valuable and frictionless for agencies.

Here's what you'll be doing: 

• Create and manage a channel sales/reseller team, including defining and managing KPIs   
• Develop an agencies program, working with other company teams to continue to define target agencies, orchestrate outreach, define onboarding and sales goals  
• Optimize the onboarding and certification process  
• Hands-on management of agencies in the program
• Collaborate with product marketing and brand to create marketing materials

About you 

Here's the kind of person we're after: 

• Strong reseller program experience, ideally having built and rolled out a program for a SaaS company 
• You have successfully managed and scaled a team, as well as defined and used metrics to drive business.
• You possess sound experience working with marketing agencies or SaaS resellers.
• You have successfully developed a sales process from scratch, including developing a list of targets, orchestrating outreach, developing a pipelin