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Lead Business System Analyst

TIBCO Software Inc., Chicago
Employment type: 
Full time
Management, Project management, Time Management, Agile, Analysis, Communication Skills, Communication, Consulting, Design, Flexible, Self-motivated, Research, Sales, Salesforce, Software

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Lead Business System Analyst

Overview

We are looking for a strong Lead Salesforce Business Systems Analyst who has experience in both Sales Cloud and CPQ platforms such as Apttus and Salesforce CPQ. The mission of this role is to build a strategic alignment with key cross-functional business teams such as Sales, Sales Operations, Renewals and Finance teams, and deliver solutions that will help scale business operations at TIBCO. The ideal candidate for this role will have a blend of technical and business experience with strong expertise in the Salesforce and CPQ platforms. Organizational responsibilities include domain architecture, business systems analysis, design, development, integration, testing, and maintenance of cloud-based systems such as Salesforce. The team member is expected to be an expert and hands-on with Salesforce.com platform.

What You'll Do

 

  • Meet with business leaders, decision-makers, and end-users to define business requirements and systems goals

  • Facilitate discussions among business owners to understand problem statements and gather requirements

  • Own and drive functional and technical design activities

  • Translates business requirements to Salesforce functional and technical designs

  • Understand the current challenges and issues with Quote to Cash, and build and deliver a scalable solution 

  • Effectively prepare Business Processes, Process Flow Analysis, Requirements Definition, Data Models and Detailed Functional Design 

  • Document the solution design with specific business and technical details 

  • Recommend Salesforce best practice solutions

  • Lead, own, and deliver Salesforce and CPQ platform improvements related projects and enhancements with minimal guidance  

  • Work collaboratively and closely with Salesforce Business Analysts, Onshore and Offshore Developers during the execution phase

  • Analyzes/identifies areas of risk and develops plans to minimize

  • Troubleshoot production issues and coordinate with respective teams to resolve operational issues and challenges

Who You Are

Technical Qualifications / Knowledge / Skills:

  • Minimum of 8 years of IT experience in the complete software development life cycle process including System Analysis, Design, Development, Testing, Implementation, and Documentation

  • Minimum 5+ years for Salesforce platform experience, and 3+ years of CPQ experience

  • Must have hands-on experience on Sales Cloud and CPQ platforms such as Apttus and Salesforce CPQ

  • Experience in driving system implementation, agile project management, and data flow best practices knowledge

  • Strong experience with consulting driven solution ap

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