Product Manager

DESCRIPTION

Aircall is a web application built on top of the newest technologies for realtime communication (Websockets, WebRTC) providing desktop phone service to marketing & sales teams.

Our Story :

Started by eFounders, we launched officially in June 2015 and we have now 2000 customers all over the world, which use Aircall every day to run their business (Uber, Deliveroo, Heetch, Tripndrive...). In 2016, we got funded at $11M by US & European Angels and VCs, after a successful journey at 500 Startup's accelerator in San Francisco (summer 2015).

Our Product :

Aircall brings to its customers a new approach for managing their business calls :

• Get phone numbers instantly among 40 countries
• Redirect calls across your team
• Make and receive calls on computer & mobile, tracking calls and monitoring activity
• Integrate your phone system with your CRM & helpdesks (Zendesk, Pipedrive,Intercom, Salesforce, Slack…) .

We're competing with traditional players (Orange, Vodafone...) and a few (mostly US) start-ups (TalkDesk, Switch, etc), but we have a unique vision of simplicity and collaboration applied to phone calls.

Job Description :

You'll be in charge of conceiving, optimizing and following the development of Aircall features:

• Gather feedback and inputs from our clients through user testing sessions, and from our Biz team
• Design mockups, and write specifications
• Test and validate features before delivery
• Track features' usage after delivery

Your role is cross platform: you'll work on Web as well as our Desktop and Mobile apps.

REQUIREMENTS

• 2+ years of experience in tech startup, +1 if you already did Product!
• Pro-active and autonomous
• Strong desire to understand your users
• You like to solve complex problems
• Enthusiasm, fun and smile. This might be the single most important point, even if it’s the last :-)

Please reach out, we'd love to share with you what we're doing and see if there's a way to work together.

BENEFITS

• Amazing startup atmosphere and team spirit.
• Sunny offices in the center of Paris with ping-pong table, music studio and free food/drinks & (very) regular team parties.
• Immersion in the parisian startup ecosystem and opportunity to work with some of the most promising startups.