Senior Storyteller

About Typeform

The world of business is undergoing a radical shift. Technology makes it easier to build products, or copy designs and features from competitors. And this is only the beginning. We're experiencing a cultural shift because there are so many viable options, people are exercising their power of choice. Today, people choose products or services that not only help them get their jobs done, but they can also choose a company for its values, its mission, and ultimately, its brand. Today, businesses need an edge.

At Typeform, our purpose is simple: we want to reinvent how brands and communities interact. We do this by building products that help brands stand out. We do this with content that inspires them to bring their best.

Typeform is a team of over 200 people representing 30 countries. We have offices in Barcelona, Spain, and San Francisco, United States.

About the role

You're a Senior Writer/Storyteller who cares about helping businesses create meaningful interactions. You’ll inspire and educate people on how to create better interactions with their audience. You’ll contribute ideas and perspectives that shape our brand through interactive content and innovative storytelling. You'll tell stories through different content types (articles, video, audio, Typeform, VideoAsk, etc.) and for every channel. You know the power of SEO to maximize the reach of your content. You'll also help distribute content through social media, partners, and other promotional channels. And you’ll do all this for Typeform’s core product and VideoAsk.

Here’s Paul, our Director of Brand and Communications: 

“We pride ourselves in the way we tell stories. We believe that great storytelling is a must in building a meaningful brand. We need fresh perspectives and diverse voices to help bring our brand into the 2020s and beyond.”  

You’ll report to the Head of Content as part of the Brand & Communications pillar within the Marketing team. You’ll work with key people from our Marketing and Creative teams. 

Do you have a passion for storytelling? A strategic mind that knows how to use words to drive results? Then keep reading...

What you’ll do

• Tell stories that help people understand the power of interactions, and how caring for the details of moments can have big results on business outcomes.
• Educate our readers on how to approach and overcome their most painful challenges—from creating interactive experiences that get the results they need, to making progress on their jobs to be done.
• Make the customer feel like they’re the center of the universe through empathy, user research, and content experiences that address their needs. 
• Get involved at every stage of content creation—brainstorming, researching, writing, editing, design input, distribution, and analysis.
• Drive traffic and Content/Marketing Qualified Leads (C/MQL) through innovative content and lead generation tactics, and design nurturing flows to