Solution Engineer - Process Improvement Specialist (m/f/d)

Description

• Helping our customers to leverage the potential in their data by democratising data acquisition for process mining 
• As part of the Process Intelligence development team, you will help our team to deliver end-to-end solutions to our customers. 
• Deliver standard dashboards to customers to accelerate them in monitoring their processes and fast-start their process mining journey.
• Create new connectors to partner systems, eg. ERP, CRM systems, by combining business knowledge and data transformation in SQL 
• Work with customers on co-innovation initiatives by transforming ideas into working prototypes.
• Work closely with product management, designers and engineers to improve our process mining software. Acting as a process mining expert for our Go-To-Market teams.
• Being part of a multidisciplinary team, working at the edge between business and engineering.

Requirements

• At least 4 years of relevant work experience, e.g. IT consulting, business analyst, … 
• Ideally have experience in Business Process Management, Process Mining or managing business transformations. 
• Understanding of core business processes, such as Order-to-Cash, Procure-to-Pay, Issue-to-Resolution, etc. and feeling comfortable talking to industry experts on those topics. 
• Customer-focused with an understanding of our customers’ business challenges, e.g. business transformation, continuous process improvement, operational excellence.
• Experience working with ERP data (e.g.from Salesforce, Oracle, SAP, ServiceNow, Microsoft), or other business software.
• Experience with basic SQL, ETL, data analysis, reporting, etc.
• Strong analytical, communication and presentation skills.
• Open to working directly with our customers and partners on new scenarios.
• Self-motivated, showing initiative and enjoying being part of a great team in an international organization.
• Fluent in English
• Bachelor’s Degree (or higher) in Business Information Technologies, Business Administration, Computer Science, or similar.

What we offer

We keep things open, agile and communicative, with pair programming widely practiced and encouraged. It is all based on trust – no micromanaging, no distributed teams, no near-shoring, no offshoring – face to face communication is premium. That is why the whole development team is located together in one office in beautiful Berlin!

You are free to use the OS and IDE of your choice, the tooling you are comfortable with and setup your workspace the way you like it.

Our engineers are self-organised within their teams, working on components and independent projects together and closely with product managers and UX designers. We value your thoughts and ideas and will give you the freedom to push and implement them.

We get that balancing family and work can be a challenge, so everyone (family or no family) gets flexible work hours. Work when you work best.

We support personal growth, both in and outside of the company. You will gain – and share – knowledge during recurring learning lunches, jours fixes, pizza sessions and our annual code camp.

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