Technical Project Manager (Paris)

The platform uses rich data analytics to provide 360-degree audience insights and offers customer journey mapping capabilities to deliver optimal audience engagement to customers and prospects alike. Serving brands in more than 20 countries around the world, Selligent Marketing Cloud works with companies ranging from the mid-market to large enterprise, often partnering with its extensive network of agencies and MSPs. Selligent Marketing Cloud has offices in Silicon Valley, Boston, New York, London, Belgium, Paris, Munich and Barcelona.
The platform uses rich data analytics to provide 360-degree audience insights and offers customer journey mapping capabilities to deliver optimal audience engagement to customers and prospects alike. Serving brands in more than 20 countries around the world, Selligent Marketing Cloud works with companies ranging from the mid-market to large enterprise, often partnering with its extensive network of agencies and MSPs. Selligent Marketing Cloud has offices in Silicon Valley, Boston, New York, London, Belgium, Paris, Munich and Barcelona.

Your Job

As a Technical Project Manager (TPM), you will be responsible for the operational success for a regional portfolio of clients and partners. By leading each status sheet, during both the on-boarding phase, and then the on-going period, you’ll oversee allocating resources, such as front and backend developers, to execute development tasks according to your project plan.

• Become a subject matter expert on Selligent’s product and integrations with other systems.
• Efficiently project manage new client launches and existing client programs, always paying close attention to detail.
• Serve as a single point of contact for the client, partner, and internal stakeholders, as the subject matter expert and key facilitator on the operational aspect of the client’s program.
• Work internal teams, via the clients and partners, to help with resolution of any outstanding support cases or other issues, such as product feedback, and program roadmaps.
• Partner with the Client Success Manager to ensure the client is provided adequate and appropriate education, leveraging the Selligent Learning system, along with program specific coaching to ensure clients are achieving success.
• Assist the Selligent Learning Team in improving and/or streamlining training and reference material for both external and internal consumption.

Your Profile

• Excellent project management skills.
  • Minimum of 3 years of project management experience with a comparable solution provider or digital agency.
• Superior problem solving and accurate solution scoping abilities.
• Solid verbal, written, presentation and interpersonal communication skills.
• Highly coachable with a strong desire to improve and grow as a professional.
• Experience with projects involving databases, web services, HTML, CSS, .NET, ASP, and scripting languages such as JavaScript a plus.
• Openness to developing knowledge in a constantly evolving environment.
• Fluent English language skills.

 
What distinguishes us

• With flat hierarchies and a great team, we ensure an excellent working atmosphere
• We learn from each other, support each other and maintain a friendly and constructive approach
• Career development according to personal interests and priorities
• Celebrating success together: Team events
• Work, family and private life balance is important to us: flexible working hours
• Performance-based remuneration