Technical Project Manager (UK)
About Selligent Marketing Cloud
Selligent Marketing Cloud is a marketing automation platform that enables B2C brands to engage consumers across all critical channels. Built for the relationship marketer, Selligent Marketing Cloud is the only marketing cloud built on a single code base, featuring artificial intelligence and a Customer Data Platform with a universal consumer profile at the core of every action.
More than 700 brands across retail, travel, automotive, publishing, and financial services rely on Selligent Marketing Cloud’s proven platform. With 10 offices across the United States and Europe and more than 50 agency partners and resellers, Selligent Marketing Cloud serves over 30 countries with local, personalized service. For more information, visit www.selligent.com.
Selligent Marketing Cloud Opportunity Summary
Selligent is in search of a visionary Technical Project Manager to join our fast-growing Selligent Marketing Cloud team. With a recently launched new product and refreshed brand, it’s an exciting time to join and build upon the exciting features across our platforms.
If you’re looking to join an experienced team that’s committed to delivering outstanding client experience balanced with a focus on creating business impact, let’s talk!
Job Profile
As a Technical Project Manager (TPM), you will be responsible for the operational success for a regional portfolio of clients and partners. By leading each status sheet, during both the on-boarding phase, and then the on-going period, you’ll oversee allocating resources, such as front and backend developers, to execute development tasks according to your project plan.
What you’ll do
- Efficiently project manage new client onboardings, migrations and existing client programs, always paying close attention to detail.
- Become a subject matter expert on Selligent Marketing Cloud platform and integrations with other systems.
- Serve as a single point of contact for the client, partner, and internal stakeholders, as the subject matter expert and key facilitator on the operational aspect of the client’s program.
- Assisting in developing campaigns on Selligent Marketing Cloud platform during onboarding when required.
- Work internal teams, via the clients and partners, to help with resolution of any outstanding support cases or other issues, such as product feedback, and program roadmaps.
- Partner with the regional Relationship Manager to ensure the client is provided adequate and appropriate education, leveraging the Selligent Learning system, along with program specific coaching to ensure clients are achieving success.
- Assist the Selligent Learning Team in improving and/or streamlining training and reference material for both external and internal consumption.
You’re perfect for this role if you:
- Excellent project management skills.
- Minimum of 3 years of project management experience with a comparable solution provider or digital agency.
- Superior problem solving and accurate solution scoping abilities.
- Solid verbal, written, presentation and interpersonal communication skills.
- Highly coachable with a strong desire to improve and grow as a professional.
- Experience with projects involving databases, web services, HTML, CSS, .NET, ASP, and scripting languages such as JavaScript a plus.
- Openness to developing knowledge in a constantly evolving environment.
We offer
- An interesting job in a fast growing international company
- Competitive salary and benefits based on your experience
Hiring Manager: Wim van Campenhout
Recruiting Manager: Noémie Niesten