Technical Support with English and German

About Taulia:

Taulia delivers working capital solutions that make it easy for businesses to free up cash, accelerate payments and improve supply chain health.

Since founding in 2009, we’ve envisioned a world where every business thrives by liberating cash. Today, our team of financial gamechangers have built a network connecting 1.5 million businesses across 168 countries and accelerated more than $80 billion in early payments. 

Using our state-of-the-art platform, businesses now have the option to choose when and how to pay and get paid. It sounds simple. But our painless process provides both buyers and suppliers the chance to skyrocket their cash - cash to fuel economic growth all over the world. It’s win-win for everybody.

About the Job:

We are seeking an exceptionally bright, multitasking and self-motivated individual to help our customers be successful in using the Taulia platform by answering questions and troubleshooting any issues. The support is provided via web-tickets, emails, chats and phone calls.

This role requires superior attention to detail, the ability to meet deadlines, great organizational skills, and the ability to self-manage. A high level of integrity and discretion in handling confidential information is important, as is a good sense of humor.

We at Taulia like to work hard and play hard. If you are a person who enjoys both, you’re a fit! Look over our core values, if this isn’t you, no need to apply. We ONLY hire people who want to love where they work!

Requirements:

- Minimum 1 year experience in a Call Center or Support Role;

- Excellent phone communication skills in English and German;

- Availability to work late shifts (some until 12:00 am)

Nice to Have:

- Familiarity with financial sector, finance terms and supply chain management;

- Experience in the 'Enterprise World' working in an AR/AP function;

- Experience with SAP or other ERP.

If you take your job seriously, but not yourself. If you enjoy being a part of a team that knows how to debate, work with passion, and laugh. If you can make a positive impact on a company's core culture, then apply now.