Technical Writer

Key Responsibilities:

• Complete writing assignments and documentation according to set standards driven down by the Technical Director and Technical Lead in fluid order, clarity, conciseness, style and terminology.
• Confer with team members within and outside of the department to establish guidelines and best practices.  Be the champion of documentation.
• Manage multiple assignments simultaneously while working independently and within a team environment.
• Research material to make into charts, wireframes, diagrams and blueprints to illustrate material.
• Arrange for typing, duplication and distribution to cross-functional team if needed.
• Maintain records and files of work and revisions in an organized system
• Provide layout and formatting assistance for publication of Process Guides, Documents and other written materials.
• Ensure consistency and excellence in Process documentation and practices for the group.
• Participate in effective review and refinement of current platforms processes.

General Requirements:

• Minimum of 5 years experience in the technical writing role
• University Degree in related field and/or within the Computer Science domain or equivalent experience.
• Proven track record in working within a software driven environment and digital application process development.
• Demonstrated ability to work with remote teams on projects and initiatives.
• Demonstrated knowledge of software testing and software QA processes an asset (preferably in games but not necessarily)
• Extensive experience in test plan creation, tech specification planning an asset
• Interest in software testing and video games, hardware/software troubleshooting an asset.

Interpersonal Requirements:

• Excellent verbal and written communication skills, including technical writing skills.
• Excellent organizational and people skills.
• Excellent team player.
• Pro-active, motivated, and energetic.
• Excellent time management skills with strong ability to prioritize and multi-task across competing demands.
• Flexible and dynamic – quickly adapt to changing needs of the business.
• Commercial awareness - the ability to analyze situations from a commercial or business perspective.
• Ability to work under extremely demanding and dynamic situations.
• Know your audience, from engineering to sales and from all levels of the company and apply your skills appropriately

Technical requirements and assets

• A general understanding of web based technologies such as single page applications and large scale web based properties
• Understanding of web-based central services with administrative tools that focus inwards on internal clients (employees).
• Be able to speak to, update and sometimes create diagrams such as UMLs, Sequence, Flows, State Machines, Entity Relationships and deployment diagrams
• Create a bridge where the testing pyramid translates to usable documentation